Ask Yourself These Important Questions

• Did I shut "shut off my other Facebook extensions"

  This is the number one reason for conflicts, and "Bad Things".

• Are My "Domain" and "URL" settings correct in my Facebook App Settings?

  All to often an admin is working on a development site and these settings are actually wrong

• Do I have any strange Javascript Errors in my Console

  Use Firebug or Chrome to inpect your page elements and click on Console. If you have JS errors, you NEED TO GET RID OF THEM.

• Do I have error reporting on?

  This can help give Vital information to figuring out what the issue is with your set up

• Have I read through the Support Articles?

  Very ofter we have already answered a Question to someone and made an article for you to use.

No Luck?

If after you have answered Yes to all of these you are still having problems go a head and Make a TICKET and we will help you out and get you "UP & Running!!!"

Want Us to Look?

To speed things up if you want us to have a look, please post a new set of "Super Admin" credentials in the support request that you can delete later.

Support Request Responses & Resolutions range from 1 - 3 days so be patient and give us as much info as you can.